Module 1 Overview and Learning Outcomes

Module 1 Learner Guide — Foundations of Business English Teaching

Module 1 Learner Guide — Downloadable PDF

9 pages

Coach Ward — Module 1: Workplace Performance (Landscape Video)

Module 1 Video Transcript — Downloadable TXT

Respond to Coach Ward — Workplace Performance

Step 5 — Module 1 Discussion Completion Gate

Step 6 — Model Response and Rationale (Locked)

Step 7 — Guided Workplace Application

Module 2 Overview and Learning Outcomes

Module 2 Learner Guide — Needs Analysis and Workplace Language Diagnosis

Module 2 Learner Guide — Downloadable PDF

Coach Ward — Module 2: Needs Analysis and Workplace Language Diagnosis (Final Video)

Module 2 Video Transcript — Downloadable TXT

Respond to Coach Ward — Needs Analysis in Action

Step 5 — Module 2 Discussion Completion Gate

Step 6 — Module 2 Model Response and Rationale (Locked)

Step 7 — Module 2 Guided Workplace Application

Module 3 Overview and Learning Outcomes

Module 3 Learner Guide — Course Design and Measurable Outcomes

Module 3 Learner Guide — Downloadable PDF

Coach Ward — Module 3: Course Design and Measurable Outcomes

Module 3 Video Transcript — Downloadable TXT

Respond to Coach Ward — Build an Aligned Mini Course

Step 5 — Module 3 Discussion Completion Gate

Step 6 — Module 3 Model Response and Rationale (Locked)

Step 7 — Module 3 Guided Workplace Application

Module 4 Overview and Learning Outcomes

Module 4 Learner Guide — Business Emails and Professional Writing

Module 4 Learner Guide — Downloadable PDF

Coach Ward — Module 4: Business Emails and Professional Writing

Module 4 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 4: Improve Amira’s Client Email

Step 5 — Module 4 Discussion Completion Gate

Step 6 — Module 4 Model Response and Rationale (Locked)

Step 7 — Module 4 Guided Workplace Application

Module 5 Overview and Learning Outcomes

Module 5 Learner Guide — Meetings, Collaboration, and Workplace Conversations

Module 5 Learner Guide — Downloadable PDF

Coach Ward — Module 5: Meetings, Collaboration, and Workplace Conversations

Module 5 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 5: Meetings and Collaboration

Step 5 — Module 5 Discussion Completion Gate

Step 6 — Module 5 Model Response and Rationale (Locked)

Step 7 — Module 5 Guided Workplace Application

Module 6 Overview and Learning Outcomes

Module 6 Learner Guide — Business Presentations

Module 6 Learner Guide — Downloadable PDF

Coach Ward — Module 6: Business Presentations

Module 6 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 6: Business Presentations

Step 5 — Module 6 Discussion Completion Gate

Step 6 — Module 6 Model Response and Rationale (Locked)

Step 7 — Module 6 Guided Workplace Application

Module 7 Overview and Learning Outcomes

Module 7 Learner Guide — Business Negotiation

Module 7 Learner Guide — Downloadable PDF

Coach Ward — Module 7: Business Negotiation

Module 7 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 7: Business Negotiation

Step 5 — Module 7 Discussion Completion Gate

Step 6 — Module 7 Model Response and Rationale (Locked)

Step 7 — Module 7 Guided Workplace Application

Module 8 Overview and Learning Outcomes

Module 8 Learner Guide — Customer Service and Difficult Conversations

Module 8 Learner Guide — Downloadable PDF

Coach Ward — Module 8: Customer Service and Difficult Conversations

Module 8 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 8: Customer Service and Difficult Conversations

Step 5 — Module 8 Discussion Completion Gate

Step 6 — Module 8 Model Response and Rationale (Locked)

Step 7 — Module 8 Guided Workplace Application

Module 9 Overview and Learning Outcomes

Module 9 Learner Guide — Intercultural Communication

Module 9 Learner Guide — Downloadable PDF

Coach Ward — Module 9: Intercultural Communication

Module 9 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 9: Intercultural Communication

Step 5 — Module 9 Discussion Completion Gate

Step 6 — Module 9 Model Response and Rationale (Locked)

Step 7 — Module 9 Guided Workplace Application

Module 10 Overview and Learning Outcomes

Module 10 Learner Guide — Assessment, Feedback, and Teaching Professionally

Module 10 Learner Guide — Downloadable PDF

Coach Ward — Module 10: Assessment, Feedback, and Teaching Professionally

Module 10 Video Transcript — Downloadable TXT

Respond to Coach Ward — Module 10: Assessment, Feedback, and Teaching Professionally

Step 5 — Module 10 Discussion Completion Gate

Step 6 — Module 10 Model Response and Rationale (Locked)

Step 7 — Module 10 Guided Workplace Application